Mastering the Art of De-Escalation

Hosted by ICF New Jersey – a complimentary (free) event
Mastering the Art of De-Escalation
Presented by Dana Lynn Bernstein, PCC
Facilitated by Carmela O’Flaherty
Monday, May 12 at 6:00 – 7:30pm ET

Your thoughts shape how you experience and respond to conflict. That’s why the most effective resolution starts from the inside out. The heavier the thoughts about the unchangeable past, the more arduous the climb to travel to the “resolution” side. This webinar will guide you through the process of untangling what’s really upsetting you and help you reconnect with your center—so you can more effectively navigate the “what to do” or “how to do it” moments in your life.

Whether you’re facing a difficult conversation, a career change, launching a business, or simply trying to understand your reactions to certain people or situations, this session will offer insights and tools to support your journey.

In the breakout rooms, you’ll work in small groups to uncover who your best self is—and how to access that version of you in times of challenge. Whether you’re coaching others, navigating personal decisions, or noticing you’re showing up as just a shell of yourself, you’ll walk away with language and clarity to return to who you truly are.

CCEs are pending